FAQs


Will MGM HIS help me get more patients?

No. MGM HIS is a Hospital Management and Information software and not an advertising product. It helps in managing your practice better and offering a seamless experience to your patients. With the betterment of service through technology, it Improves the Patient Retention and Provide Faster Inpatient's Discharge.

Can MGM HIS be hosted on-premise?

Yes, MGM HIS supports both cloud-based solution as well as on-premise installation.

What are all the technical requirements for on-premise solution?

Our MGM HIS developed in a way to adopt minimum requirements to achieve the On-Premise Solution. Kindly click the Image below for Technical Spec.

Is my data safe?

All MGM servers are hosted within HIPAA-compliant Virtual Private Servers, with multiple data backups. This means that your data is totally safe.

How much time will it take to implement?

MGM HIS has one of the fastest implementation turnaround times in the industry. We will also help you with the implementation as well as the getting-started process. Depending upon the size of your hospital, the implementation can be completed as quickly as 3 days.

Will MGM help me migrate from my existing software?

Yes, certainly. Our support team will help in migrating your data from your existing software to MGM HIS.

Will MGM customise the software for me?

MGM HIS is a feature-rich software and has been built with a lot of research and feedback from doctors across the country. Immense effort has been put to ensure that MGM HIS has features that suit the needs of all practices. Based on the requirement we can Customize it.

What about my staff? Will I have to teach them how to use MGM HIS?

No, you don’t have to teach your staff. We are there to help. Our support team will give a brief training both theoretically and practically on each Modules respective to their Department in on-premises and also through any of our other available communication medium.

How much time do I need to invest to get started?

Depending upon your number of hospital staffs, the training can be completed as quickly as 3 days.

What about updates? Will I have to purchase the software again?

Once you subscribe to the AMC updation Plan, you are automatically entitled to all updates for free.

What will be my renewal/AMC price? Will it be same as my purchase price?

Renewal/AMC price for a Plan/License Cost may vary from 18-25%.

What if I am stuck? Who will help me?

Our customer support team is always ready to help you. You can contact the support team with any queries via email to support@mgmebuild.com.